I was reading an article in BusinessWeek on Consumer Vigilantes. And it seems my pals over at HomeBizNotes.com is concerned with this too.
Mary Emma talks about now that any consumer can blog, if one is not happy, they can almost instantaneously start harming your reputation.
Customers are now putting up websites, videos and blogs to show […]
I was at an event last week where someone was using a promotional item as a free giveaway.
More often than not, I see people give away pens. To me, that’s boring - and certainly says nothing about a brand.
This guy who was offering the promotional item realized this too. So he took a different approach, […]
If you have been studying the political campaigns and debates of late, you may have missed a trend that you can use in your business to sell to your potential customers or clients.
Why is Obama in the lead (as I write this)?
He told the better story.
There really wasn’t much talk about the issues and what […]
A couple of weeks ago, I went to a networking event where I was presenting. (Yeah, the one where a person took my business card and spammed me.)
One participant asked me a question after I was through with my speech about getting the right clients to buy her services. She wondered how she could […]
As many of you noticed, b5 media blogs, including this one, were down for an extended period last week.
It was a horrible time for everyone on the channels. But now that the crisis is over, we can all chalk this up tor a learning experience.
Like any crisis (even as minor as a server acting up), […]
The American Small Business League has filed a suit against the Small Business Administration (SBA). The lawsuit claims SBA violated the Freedom of Information Act (FOIA) by refusing to release the names of Fortune 1,000 firms that were counted as small businesses and may have received SBA money.
News reports have shown giant corporations like […]
A recent UK survey conducted by UK200 Group and Clydesdale Bank says most small businesses are looking for good customer service when it comes to finding the right accountant.
More than 86% said poor or incorrect advice from their accountant had encouraged them to take their business elsewhere. The second biggest deal-breaker was “a lack of […]
After a brief hiatus, Startup Spark is ignited and ready to go with a new host.
Let me introduce myself. My name is Steve Fisher. As you can see from my head shot I am attempting to look contemplative. I write this blog as part education to my readers and part therapy for myself. I have […]
Blog carnivals are a great way of getting your blog out there, creating some link love and generating. Hopefully the Carnival of Entrepreneurs does that for people who submit their articles.
Meanwhile, please take a look at the Carnival of Customer Support
My post, The Value of a Customer Complaint, is featured there along with a […]
Sparking startups with advice, inspiration and a bit of craziness...
Written by Shannon Cherry [email] for b5media.
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